“We're trying to get the Jira Service Management portal to a point where you can go there to ask for anything in the company and get your request to the right people,” Chris says. Jira Service Management is the go-to tool for technical and non-technical teams across the company (HR, Facilities, Security, and more) who need to invoke service from each other. By offloading maintenance and moving to a more stable, secure system that is more conducive to productivity, EMC now has more time and resources to dedicate to innovation, which is absolutely key to helping their customers and their own company move forward with confidence.ĮMC’s Jira Software system also seamlessly integrates with Bitbucket, Bamboo, and Confluence for agile development, documentation, and knowledge sharing. Migrating to Atlassian Cloud as part of this transformation was a logical step – one that would help the company alleviate the pains of managing their own tools so they could focus on their core business and be better equipped for the future.Īfter four months of planning and cleanup, EMC completed “the smoothest migration” (according to Chris) over the course of one weekend, leading to immediate and long-lasting improvements, including zero downtime incidents and a completely cleared backlog that had been accumulating for years. You have to be able to move really fast and keep up with the latest trends,” says Software Engineer Chris Van Cleve.Īdapting to rapid change within their industry and across the market motivated EMC to embark on a digital transformation, which included adopting more modern systems, newer coding languages, agile methodologies, and a cloud-first approach. ![]() “Change is a constant across the entire company. However, as a century-old commercial insurance provider, EMC Insurance Companies knows all too well the benefits of preparing for the unknown, so they chose to embrace and plan for it rather than ignore it. Whether it’s a new strategy, new products, new people, or new infrastructure, doing things differently can create uncertainty and even fear. The executive added that impacted team members will have the opportunity to interview for other EMC positions.Many companies that have been in business for decades are hesitant to change. This will be a gradual workforce reduction over time, beginning Jan 3 and continuing through 2023,” Jean said. “All impacted team members have been notified. In total, EMC has approximately 2,200 staff across the US, of which over 1,100 are based in Iowa. “This transition impacts approximately 65 team members, located across the US, who will receive severance packages and comprehensive career/placement services,” said Jean. “While an extremely difficult decision, EMC felt this move was necessary to position the company for the future and the achievement of its strategic plans and goals,” Jean stated. ![]() ![]() In its marketing materials, EMC Re describes itself as a market for local, regional, national and international ceding company clients, as well as a quoting market for US multiline XoL, property per risk XoL and casualty XoL. Of the 20 percent of written premium that supported international cedants, half of it was for property catastrophe business.Īs EMC president and CEO Scott Jean explained, the strategic decision to exit assumed reinsurance will see the business instead focus on its core insurance products which are distributed through independent agents, including commercial property/casualty lines and bonds, and life insurance written through affiliate EMC National Life Company. Four-fifths of its written premium supported domestic clients in 2021, and of that 31 percent came from facilities, while 23 percent was for multiline XoL business.
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